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Webinar: Using the New Logix Technical Support Site


Live Webinar 22nd August 11.30am BST.

At Nathean Technologies we are committed to providing best-in-class technical support to our customers. That’s why our Logix support site offers a simple ticketing system so you can log support requests quickly and easily. We are also building an online knowledge base so you can find the answers to your questions immediately.

In this 30 minute webinar, we’ll take you through the key areas of the support website and how to get the most from it.

Join our Live Webinar August 22nd 11.30am BST and discover:
- How to register on the site
- How to log a call
- How to receive updates
- Priorities of call and response times
- Closing a call
- Reopening a call
- Survey after a call

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