Looking for Help?

Welcome to the support home page. Our team is here to answer your questions and help you get the best from our products. Use the information on this page to access the right type of assistance.

The resource centre is our central repository of help, reference and support information. It includes our product FAQ (Frequently Asked Questions), all the latest online training materials, downloads, product literature, hints, tips and more. The Resource Centre is available to customers participating in a current support programme and can be accessed from the top right of this page or by clicking here.

If you can't find what you're looking for in the Resource Centre, you can log a support request directly with us. Try to include as much detail as possible. We'll normally respond to you within 24 hours. Log a support request by clicking here.

We're here to help, so get in contact using the details below. If your request is outside business hours (Mon-Fri, 9am-5pm GMT) please leave a message and we'll return your call, normally within 24 hours. We'll assist on a one-to-one basis by phone and provide remote control sessions if required. One-to-one assistance is available to customers participating in a current support programme.