Frequently Asked Questions
Unifies Clinical and Operational Data in a Single Platform
Nathean transforms your clinic’s data, from appointments to diagnostics, into actionable insights. Our platform helps you make faster, smarter decisions across clinical care, operations, and finance.
Connecting Systems
Yes. We connect seamlessly with most EHRs, patient diaries, imaging devices (Pentacam, OCT, MS-39, etc.), finance, scheduling tools, and more - even across multi-clinic setups with varied systems.
Turn Insights into Actions
- Appointment and capacity trends
- Clinical audit dashboards (e.g. SIA, PAC tracking)
- Revenue and profitability forecasts
- Pre-surgery planning and outcomes tracking
- Real-time updates and visual dashboard
And much, much more...once your systems are connected you can get answers to questions instantly.
Clinics report time savings of 80–95% across reporting and audit tasks.
Ease of Use
Yes. Nathean is built for clinical and admin users alike. With simple dashboards, drag-and-drop reporting, and self-service analysis, staff can access the data they need - no coding required.
Built for Clinics
We’re purpose-built for ophthalmology. Unlike generic BI tools, Nathean understands your clinical language, devices, workflows, and challenges.
Seeing is believing!
Yes, we provide a live demonstration to active ophthalmology practices. Just a few steps are required beforehand:
- Complete a short pre-assessment here . This helps us tailor the demonstration for you.
- At the end of the assessment you will have the opportunity to book a review call and demo with us at a time that works for you.
Getting Started with Nathean Analytics
We’ve designed a 7-step onboarding process that works around your clinic’s schedule:
- Quick assessment which you can start 👉 here
- Book a review call to confirm to discuss results
- Systems review to assess integration needs and provide a quotation
- Early install & feedback with your real data
- Final dashboard/report setup tailored to your requirements
- Go live & training
- Ongoing support with dedicated account management
Total time to value: depending on access to resources, usually around 5 to 7 weeks
Security and Compliance
Absolutely. We provide enterprise-grade data governance, access control, and audit trails. All integrations and reports are GDPR-compliant and securely encrypted.
We give you our full Support!
You’ll be assigned a dedicated account manager plus full access to our support team. We offer:
- 24/7/365 Ticketing System
- Full email support
- Regular check-ins and system health reviews
- Ongoing updates and feature enhancements
We’re ready for you - and we stay with you.
Designed Around Your Clinic’s Needs
Our pricing depends on your clinic's size, number of clinics and systems to be connected. To ensure we provide an accurate and fair quote, we first ask you to:
- Complete a short pre-assessment here.
- Join a quick review call to understand your setup and goals
- Allow us to do a system review so we can scope integration properly
You'll receive a tailored quote that matches your clinic’s exact requirements and budget - no guesswork, no surprises.
Flexible Payment Options
We offer two flexible payment options:
- Monthly subscription (billed via invoice)
- Annual payment in advance – includes a discount for upfront commitment
Most clinics choose the annual plan for simplicity and savings. We’ll help you choose what fits your budget and cash flow best.
Still have questions?
Let’s make contact, email us at info@nathean.com
or take our free assessment and book a follow up call:
