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    Nathean Analytics

    Frequently Asked Questions

    Is your product an EHR?

    Nathean is not an EHR (or EMR/PMS). Instead, we connect to these systems (and many others) to read, integrate and visualise your data. While we don’t replace clinical or practice systems, we do generate analytics and insights that make your existing EHR/PMS more powerful and easier to use.

    Which areas of ophthalmology is the system suitable for?

    Our product is designed for general ophthalmic use and is suitable across a broad range of areas, including but not limited to: 
    Cataract & Refractive Surgery, Retina / Vitreous, Glaucoma, Ocular Surface Disease, Oculoplastics...

    The system is data-driven, highly configurable and adaptable. When we engage with your team, we tailor the setup to your clinic’s specific needs and workflows
    What does Nathean Analytics do for ophthalmology clinics?

    Unifies Clinical and Operational Data in a Single Platform

    Nathean transforms your clinic’s data, from appointments to diagnostics, into actionable insights. Our platform helps you make faster, smarter decisions across clinical care, operations, and finance.

    Can Nathean integrate with my existing systems?

    Connecting Systems

    Yes. We connect seamlessly with most EHRs, patient diaries, imaging devices (Pentacam, OCT, MS-39, etc.), finance, scheduling tools, and more  - even across multi-clinic setups with varied systems.

    What kind of insights will I get?

    Turn Insights into Actions

      • Appointment and capacity trends
      • Clinical audit dashboards (e.g. SIA, PAC tracking)
      • Revenue and profitability forecasts
      • Pre-surgery planning and outcomes tracking
      • Real-time updates and visual dashboard

      And much, much more...once your systems are connected you can get answers to questions instantly.
      Clinics report time savings of 80–95% across reporting and audit tasks.

    Is it easy for non-technical staff to use?

    Ease of Use

    Yes. Nathean is built for clinical and admin users alike. With simple dashboards, drag-and-drop reporting, and self-service analysis, staff can access the data they need - no coding required.

    What makes Nathean different from other reporting tools?

    Built for Ophthalmology Clinics

    We’re purpose-built for ophthalmology. Unlike generic analytics tools, Nathean understands your clinical language, devices, workflows and challenges.

    Can I have a demonstration?

    Seeing is believing!

    Yes, we provide a live demonstration to active ophthalmology practices. Just a few steps are required beforehand:

    1. Complete a short pre-assessment here . This helps us tailor the demonstration for you.
    2. At the end of the assessment you will have the opportunity to book a review call and demo with us at a time that works for you.

    What’s does it take to get started?

    Getting Started with Nathean Analytics

    We’ve designed a 5-step onboarding process that works around your clinic’s schedule:

    1. Quick assessment which you can start 👉 here 
    2. Book a review call to confirm and discuss results
    3. Systems review to assess integration needs and provide a quotation
    4. Install, configure & apply feedback with your real data
    5. Go live, training, and support with dedicated account management

    Total time to value: depending on access to resources, usually around 5 to 7 weeks

    See the full onboarding flow 👉 here 

    Is the platform secure and compliant?

    Security and Compliance

    Absolutely. We provide enterprise-grade data governance, access control, and audit trails. All integrations and reports are GDPR-compliant and securely encrypted.

    What kind of support do we get after go-live?

    We give you our full Support!

    You’ll be assigned a dedicated account manager plus full access to our support team. We offer:

    • 24/7/365 Ticketing System 
    • Full email support
    • Regular check-ins and system health reviews
    • Ongoing updates and feature enhancements

    We’re ready for you - and we stay with you.

    How much does the system cost?

    Designed Around Your Clinic’s Needs

    Our pricing depends on your clinic's size, number of clinics and systems to be connected. To ensure we provide an accurate and fair quote, we first ask you to:

    1. Complete a short pre-assessment here.
    2. Join a quick review call to understand your setup and goals
    3. Allow us to do a system review so we can scope integration properly

    You'll receive a tailored quote that matches your clinic’s exact requirements and budget - no guesswork, no surprises.

    How do we pay?

    Flexible Payment Options

    We offer two flexible payment options:

    • Monthly subscription (billed via invoice)
    • Annual payment in advance – includes a discount for upfront commitment

    Most clinics choose the annual plan for simplicity and savings. We’ll help you choose what fits your budget and cash flow best.

    How do I contact you?

    Still have questions?

    Let’s make contact, email us at info@nathean.com
    or take our free assessment and book a follow up call: